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"PIN_ERR_STREAM_EOF, Closing Socket" When Calling PCM_OP_BILL_ITEM_EVENT_SEARCH For Specific Event (Doc ID 2198830.1)

Last updated on OCTOBER 31, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

"Received PIN_ERR_STREAM_EOF, closing socket error" encountered when calling PCM_OP_BILL_ITEM_EVENT_SEARCH opcode for specific event

Error in cm.pinlog:
====================

E Tue Oct  4 00:14:40 2016  xxx  cm:33685754  pcp_xdrst.c(53):3084 1:xxx:testnap:18808980:1:3:1475565280:1
        received PIN_ERR_STREAM_EOF, closing socket
W Tue Oct  4 00:14:40 2016  xxx  cm:33685754  pcpst.c(82):43151:xxx:testnap:18808980:1:3:1475565280:1
        Server connection(ip xxx 13051) ready to failover (no trans)
E Tue Oct  4 00:14:40 2016  xxx  cm:33685754  pcm.c(57):942 1:xxx:testnap:18808980:1:3:1475565280:1
        Op (PCM_OP_READ_OBJ) receive failed in pcm_op
        <location=PIN_ERRLOC_PCP:2 class=PIN_ERRCLASS_SYSTEM_RETRYABLE:3 errno=PIN_ERR_STREAM_EOF:50>
        <field num=0:0,0 recid=0 reserved=0 reserved2=257 time(sec:usec)=0:0>
        <facility=0 msg_id=0 version=0>
E Tue Oct  4 00:14:40 2016  xxx  cm:33685754   cm_child.c(116):46741:xxx:testnap:18808980:1:3:1475565280:1
        op PCM_OP_READ_OBJ returned an error
        <location=PIN_ERRLOC_PCP:2 class=PIN_ERRCLASS_SYSTEM_RETRYABLE:3 errno=PIN_ERR_STREAM_EOF:50>
        <field num=0:0,0 recid=0 reserved=0 reserved2=257 time(sec:usec)=0:0>
        <facility=0 msg_id=0 version=0>

Error in dm_oracle.pinlog:
=================

E Tue Oct  4 00:14:40 2016  xxx  dm:19726554  dm_main.c(62):27431:xxx:dm:19726554:1:0:1475564467:0
        DM(master) respawning backend child for slot 6
E Tue Oct  4 00:14:40 2016  xxx  dm:19726554  dm_main.c(62):11081:xxx:dm:19726554:1:0:1475564467:0
        DM(master) respawned backend child for slot 6, pid 3997738

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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