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Error and Warning in RatedEventFormatter Log and Rated Out Files not Getting Generated (Doc ID 2198978.1)

Last updated on AUGUST 07, 2018

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.2.0.7.0 to 11.2.0.7.0 [Release 11.2.0]
Information in this document applies to any platform.

Symptoms

On : ECE 11.2.0.7.0 version, Rated request persistence layer

Issue :
Error and warning were observed in the RatedEventFormatter (REF) log on a production system, and the REF stopped generating out files. The error message appeared continuously and REF appeared to be going in a loop.

Error snippet :

 

Cause

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