Error message "Message Catalogue is missing" popped up in Payment Arrangement for Bills UI.

(Doc ID 2199149.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.4.0.1.0 against FW v4.2.0.3, BI - Billing:

Payment Arrangement for Bills UIproducing error message "Message Catalogue is missing."

Scenario:
• Configured the required components for Payment Arrangement
• Created a Payment Arrangement for Bill for a given Customer invoice.
• The Payment Arrangement was created successfully, the debt was transferred to the Payment Arrangement contract as expected.
• When tried to create the next invoice for the Payment Arrangement installment and the next month charges, error popped up “Message Catalogue Missing”.

ERROR
-----------------------
SYSUSER - 902461-2206-1 2016-10-24 20:25:29,507 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] INFO  (support.context.FrameworkSession) (Server Message)
Category: 25
Number: 11107
Call Sequence: ;CIPCSVAI;CIPBSRAX;CIPBSDRX;CIPZMSGG;CIPBBLSG;CIPBBSGG;CIPBBILG;CIPBBILO;CIPBBLLP
Program Name: CIPBBLLP
Text: Message Catalogue is missing.
Description:  
Table:
Field:

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure in Contract Type UI (see attachments for details)
2. Billing to be moved in Bill UI
3. Create a Payment Arrangement on Bill in 'Payment Arrangement for bills' UI
4. Create the next invoice
Notice the error message popped up as mentioned above.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the invoice which affects billing.

Cause

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