ERROR: 65 LIBRARY FAILURE In DIVArchive Control GUI With ACSLS Library and Libattach Connection Error

(Doc ID 2199361.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Oracle DIVArchive - Version 6.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Libattach error on Diva

Diva reporting Error 65 Library failure. Acsls log shows that there is a issue communicating with the machine running Libattach.

Here is the error from Acsls:
CSI[0]:
955 N csi_client_proc.c 1 352
ONC RPC: st_send_packet(): status:STATUS_NI_FAILURE; failed: clnttcp_create()
RPC TCP client connection failed, RPC: Rpcbind failure
Errno = 0(Error 0)
Remote Internet address:xx.x.xxx.xx, Port: 0
ACSSA[0]:
1441 N sa_demux.c 1 296
Server system network interface failure.


EXPECTED BEHAVIOR
-----------------------
Library should display as online

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open the Control GUI
2. Check library status

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot utilize library usage. This is severely impacting as they are unable to retrieve library content, nor copy tape content.

Cause

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