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No Symbol Object In Network Management System (NMS) Viewer (Doc ID 2199470.1)

Last updated on APRIL 24, 2018

Applies to:

Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 2.3.0.0.0 [Release 1.12 to 2.3]
Oracle Utilities Network Management System - Version 1.12.0.3 to 2.3.0.0.0 [Release 1.12 to 2.3]
Information in this document applies to any platform.

Symptoms

No Symbol object in OMS Viewer

You are seeing several instances in the NMS Viewer where devices are being symbolized with a square box that says “No Symbol” It is inconsistent among users, some users see the correct symbol why someone else doesn't. Logging out and logging back in has resolved the issue on at least one occasion.

ERROR

ERROR com.splwg.oms.client.viewer.GuiDevice: Device.setSymbolFromId: fail for device 207.2313905 (layer="com.splwg.oms.util.viewer.Layer: layer_name "DXF, draw_order 0", device.getSymbolClass()=20702, status=2, symbol_id=20702202)
ERROR com.splwg.oms.client.viewer.GuiDevice: com.splwg.oms.client.util.symbol.SVGSymbol: could not load file "fuse_oh_14812200.svg", The current node (type: 9, name: #document) do not allow children of the given type (type: 3, name: #text) Creating SVG document.

ERROR com.splwg.oms.client.viewer.GuiDevice: com.splwg.oms.client.util.symbol.SVGSymbol: could not load file "xfm_pm_20702202.svg", The node (type: 1, name: linearGradient) cannot be inserted, since the document node already has a node of type 1. Creating SVG document.

ERROR com.splwg.oms.client.viewer.GuiDevice: com.splwg.oms.client.util.symbol.SVGSymbol: could not load file "xfm_oh_20602404.svg", null Getting x/y offsets.
java.lang.InstantiationException: com.splwg.oms.client.util.symbol.SVGSymbol: could not load file "xfm_oh_20602404.svg", null Getting x/y offsets.

 

Cause

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