RPM UI Throws "No message was received for: '240' seconds" Error

(Doc ID 2199514.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Oracle Retail Price Management - Version 15.0 and later
Information in this document applies to any platform.


When attempting to open one promotion having a large number of item-locations, the UI throws a fatal error with the below error message:

Steps to Reproduce:

  1. Log into RPM.
  2. Go to the Maintain Promotion screen.
  3. Select one promo.
  4. Search it.
  5. Select the promo and click the Edit button.
  6. Notice the error.


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