RPM UI Throws "No message was received for: '240' seconds" Error

(Doc ID 2199514.1)

Last updated on JULY 18, 2018

Applies to:

Oracle Retail Price Management - Version 15.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to open one promotion having a large number of item-locations, the UI throws a fatal error with the below error message:

 

"com.retek.platform.exception.RetekUnknownSystemException: javax.ejb.EJBException: No message was received for: '240' seconds; nested exception is: weblogic.rjvm.PeerGoneException: No message was received for: '240' seconds

  exception id: 1473800440715

at com.retek.platform.service.ServiceAccessor.callRemoteMethod(ServiceAccessor.java:312)

at com.retek.rpm.app.RPMServiceAccessorProxy.remoteTransaction(RPMServiceAccessorProxy.java:24)

at com.retek.platform.service.ServiceAccessorProxy.invoke(ServiceAccessorProxy.java:52)

at com.sun.proxy.$Proxy12.read(Unknown Source)

at com.oracle.retail.rpm.promotions.gui.PromotionHeaderMaintainWorkflow$1.execute(PromotionHeaderMaintainWorkflow.java:82)

at com.retek.rpm.gui.RPMAbstractPage$5.getValue(RPMAbstractPage.java:218)

at com.retek.platform.client.util.SynchronousWorker$1.run(SynchronousWorker.java:67)

at foxtrot.AbstractWorkerThread$1.run(AbstractWorkerThread.java:40)

at java.security.AccessController.doPrivileged(Native Method)

at foxtrot.AbstractWorkerThread.runTask(AbstractWorkerThread.java:36)

...................

at java.lang.Thread.run(Unknown Source)

Caused by: javax.ejb.EJBException: No message was received for: '240' seconds; nested exception is: weblogic.rjvm.PeerGoneException: No message was received for: '240' seconds

at weblogic.ejb.container.internal.RemoteBusinessIntfProxy.unwrapRemoteException(RemoteBusinessIntfProxy.java:119)

at weblogic.ejb.container.internal.RemoteBusinessIntfProxy.invoke(RemoteBusinessIntfProxy.java:92)

at com.sun.proxy.$Proxy4.executeCommand(Unknown Source)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

.........

"




Steps to Reproduce:

  1. Log into RPM.
  2. Go to the Maintain Promotion screen.
  3. Select one promo.
  4. Search it.
  5. Select the promo and click the Edit button.
  6. Notice the error.


Changes

 

Cause

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