Check Out Button Doesn't Work (Doc ID 2199520.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Oracle Agile PLM MCAD Connector - Version 3.5.0 and later
Information in this document applies to any platform.

Symptoms

In MCAD 3.5, the Check Out button doesn't work. Clicking on it does nothing, no error message is showing either.

Steps to reproduce:

1. Click on Check Out button from MCAD.
2. Notice that nothing happens.

a9handlers.log showing this error:

ERROR [Thread-15:s] (WSCAXConnector.java:1144) - handle: Mode CHECKOUT is not permitted.
com.xplm.agile93.cax.handlers.errors.InvalidRequestException: Mode CHECKOUT is not permitted.
at com.xplm.agile93.cax.handlers.checkout.ReservationHandler.handle(ReservationHandler.java:302)
at com.xplm.agile93.cax.WSCAXConnector.handle(WSCAXConnector.java:1134)
at com.xplm.agile93.cax.WSCAXConnector.setReservation(WSCAXConnector.java:4902)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.xplm.agile93.cax.Agile9Proxy$RequestTask.run(Agile9Proxy.java:377)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

Cause

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