When Doing Load To CAD, Loading The Structure Errors Out On Large Assemblies. Getting Error "javax.xml.soap.SOAPException: Message send failed: Connection reset"

(Doc ID 2200023.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Agile PLM MCAD Connector - Version 3.4.0 and later
Information in this document applies to any platform.


Using Agile and connecting via a F5 Load Balancer, when using Load to CAD on large assemblies the following error occurs:

Message send failed: Connection reset

The following error is found in the MCAD log:

javax.xml.ws.WebServiceException: javax.xml.soap.SOAPException:
javax.xml.soap.SOAPException: Message send failed: Connection reset at oracle.j2ee.ws.client.jaxws.DispatchImpl.invoke(DispatchImpl.java:1381) at
oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.synchronousInvocationWithRetry(OracleDispatchImpl.java:237) at
oracle.j2ee.ws.client.jaxws.OracleDispatchImpl.invoke(OracleDispatchImpl.java:108) at
oracle.j2ee.ws.client.jaxws.WsClientProxyInvocationHandler.invoke(WsClientProxyInvocationHandler.java:261) at com.sun.proxy.$Proxy47.retrieveDesignStructure(Unknown Source) at

Steps to reproduce:

1. Load a large assembly using Load to CAD.
2. Notice the error.


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