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When Doing Load To CAD, Loading The Structure Errors Out On Large Assemblies. Getting Error "javax.xml.soap.SOAPException: Message send failed: Connection reset" (Doc ID 2200023.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Agile PLM MCAD Connector - Version 3.4.0 and later
Information in this document applies to any platform.


Using Agile and connecting via a F5 Load Balancer, when using Load to CAD on large assemblies the following error occurs:

Message send failed: Connection reset

The following error is found in the MCAD log: javax.xml.soap.SOAPException:
javax.xml.soap.SOAPException: Message send failed: Connection reset at at at at at com.sun.proxy.$Proxy47.retrieveDesignStructure(Unknown Source) at

Steps to reproduce:

1. Load a large assembly using Load to CAD.
2. Notice the error.


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