Unable To View Line Items In Reference Business Process (BP) (Doc ID 2200098.1)

Last updated on DECEMBER 07, 2016

Applies to:

Primavera Unifier Cloud Service - Version 15.2.0.0 to 16.1.0.0 [Release 15.2 to 16.1]
Primavera Unifier - Version 15.2.0.0 to 16.1.0.0 [Release 15.2 to 16.1]
Information in this document applies to any platform.

Symptoms

On Unifier: version 15.2.7.0

Unable to view Line Items in Reference Business Process (BP). The line item pop up closes automatically in the reference BP.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Unifier
2. Open the impacted work space
3. Open a record
4. Click on the hyperlink, the referenced BP record opens
5. Double click on a line item in the referenced BP record....Here is the problem.
The screen closes and does not display the attachment.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the line item in reference BP.

Cause

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