In Java Client Workflow Settings Workflow General Information Tab of Custom Created Workflow Is Blank (Doc ID 2200179.1)

Last updated on NOVEMBER 19, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.5.0 to 9.3.5.0 [Release 9.3]
Information in this document applies to any platform.

Symptoms

On :  9.3.5.0 version, Administration/Configuration

When attempting to visit workflow 'General Information' tab, the page is blank

Error:
Node 2475511 does not exist in the cache. It may have benn deleted already.
com.agile.admin.client.value.AdminExcpetion: Node 2475511 does not exist in the cache. It may have been deleted already.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Agile Java client
2. Go to workflow settings-> Workflows, choose any custom workflow created by customer
3. Click 'General Information' tab,the page is blank

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot visit or modify workflows

Cause

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