In Java Client Workflow Settings Workflow General Information Tab of Custom Created Workflow Is Blank

(Doc ID 2200179.1)

Last updated on DECEMBER 08, 2017

Applies to:

Oracle Agile PLM Framework - Version to [Release 9.3]
Information in this document applies to any platform.


On : version, Administration/Configuration

When attempting to visit workflow 'General Information' tab, the page is blank

Node 2475511 does not exist in the cache. It may have benn deleted already.
com.agile.admin.client.value.AdminExcpetion: Node 2475511 does not exist in the cache. It may have been deleted already.

The issue can be reproduced at will with the following steps:
1. Log into Agile Java client
2. Go to workflow settings-> Workflows, choose any custom workflow created by customer
3. Click 'General Information' tab,the page is blank

The issue has the following business impact:
Due to this issue, users cannot visit or modify workflows


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms