My Oracle Support Banner

Customer List from the Control Tool Displays Real-time Data when Brought up from Study Mode (Doc ID 2200325.1)

Last updated on MARCH 15, 2019

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 to 2.3.0.0.0 [Release 1.12 to 2.3]
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 2.3.0.0.0 [Release 1.12 to 2.3]
Information in this document applies to any platform.

Symptoms


Customer List from the control tool displays Real Time (RT) data when brought up from Study Time (ST) mode

When you are in ST mode and bring up the customer list from the control tool, the data shown is based on the RT model. This should be changed so that the list shows data based on the current viewer/control tool state. This causes a lot of confusion to users because the data does not match what they would be expecting.


The Customer List should reflect the network as it is set in the study session.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.