Error Opening Ratemanager After New Install

(Doc ID 2200382.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.2.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Insbridge 5.2.0.0.0 version, RateManager

Error Opening Ratemanager after new Install

ERROR
-----------------------
Config Error: Configuration file is not well-formed XML
Config File: \\?\D:\INSBRIDGE\Webs\RM4\web.config

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install Insbridge
2. Configure environment in IBFA
3. Browse to \RM web page

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open Ratemanager web page.

Changes

 

Cause

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