Response Code 1028 - Request envelope could not be identified (Doc ID 2200544.1)

Last updated on NOVEMBER 08, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

When sending a soap request from mdm to ccb, you may notice in the log, that MDM server returns an HTTP 500 error with Client error info Response Code 1028 - Request envelope could not be identified.   Below are snippets from the log with messages that may be seen:

===========
mdm_xai.trc
===========
****Error At: 27/10/2016 13:57:42:164 OH\8 Origin IP: user: SYSUSER XML length:22004 Error Number:1028
Request envelope could not be identified.

 

=====================
ccb_spl_service.log:
====================
SYSUSER - 345648-2705-1 2016-10-31 09:45:38,030 [[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (messaging.impl.RealtimeHTTPSender) HTTP status code (500) was returned. <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope//">
<SOAP-ENV:Body>
<SOAP-ENV:Fault>
<faultcode>SOAP-ENV:Client</faultcode>
<faultstring>Client Error</faultstring>
<detail>
<ouaf:Fault xmlns:ouaf="http://ouaf.oracle.com/">
<ResponseStatus>F</ResponseStatus>
<ResponseCode>1028</ResponseCode>
<ResponseText>Request envelope could not be identified.</ResponseText>
</ouaf:Fault>
</detail>
</SOAP-ENV:Fault>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>

SYSUSER - 345648-2705-1 2016-10-31 09:45:38,063 [[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (domain.integration.RealtimeOutboundMessage) Problems invoking sender : HTTP status code (500) was returned..
java.io.IOException: HTTP status code (500) was returned.
at com.splwg.base.messaging.impl.RealtimeHTTPSender.logError(RealtimeHTTPSender.java:214)
at com.splwg.base.messaging.impl.RealtimeHTTPSender.executeMethod(RealtimeHTTPSender.java:189)
at com.splwg.base.messaging.impl.RealtimeHTTPSender.sendUsingPost(RealtimeHTTPSender.java:128)
at com.splwg.base.messaging.impl.RealtimeHTTPSender.send(RealtimeHTTPSender.java:70)
at com.splwg.base.messaging.impl.RealtimeHTTPSender.send(RealtimeHTTPSender.java:82)
at com.splwg.base.domain.integration.RealtimeOutboundMessage_Impl.send(RealtimeOutboundMessage_Impl.java:659)
at com.splwg.base.domain.integration.RealtimeOutboundMessage_Impl.create(RealtimeOutboundMessage_Impl.java:319)
at com.splwg.base.domain.integration.RealtimeOutboundMessage_Impl$$EnhancerByCGLIB$$9fd27c93.CGLIB$create$15(<generated>)
at com.splwg.base.domain.integration.RealtimeOutboundMessage_Impl$$EnhancerByCGLIB$$9fd27c93$$FastClassByCGLIB$$1fff3051.invoke(<generated>)
at net.sf.cglib.proxy.MethodProxy.invokeSuper(MethodProxy.java:228)
at com.splwg.base.support.interception.BusinessMethodInterceptor.intercept(BusinessMethodInterceptor.java:84)
at com.splwg.base.domain.integration.RealtimeOutboundMessage_Impl$$EnhancerByCGLIB$$9fd27c93.create(<generated>)
at com.splwg.base.domain.outboundMessage.outboundMessage.OutboundMessageMaintenance.sendRealtimeMessages(OutboundMessageMaintenance.java:149)
at com.splwg.base.domain.outboundMessage.outboundMessage.OutboundMessageMaintenance.afterAddRoot(OutboundMessageMaintenance.java:94)
at com.splwg.base.domain.outboundMessage.outboundMessage.OutboundMessageMaintenance_Gen.afterAddRoot(OutboundMessageMaintenance_Gen.java:89)
at com.splwg.base.support.pagemaintenance.EntityPageMaintenance.add(EntityPageMaintenance.java:123)
at com.splwg.base.support.pagemaintenance.AbstractPageMaintenance.addItem(AbstractPageMaintenance.java:171)
at com.splwg.base.support.service.JavaPageAddService.add(JavaPageAddService.java:42)
at com.splwg.base.support.service.PageAddService.privateAdd(PageAddService.java:104)
at com.splwg.base.support.service.PageAddService.privateExecuteWithoutRead(PageAddService.java:64)
at com.splwg.base.support.service.PageAddService.executeWithoutRead(PageAddService.java:44)
at com.splwg.base.api.service.ServiceDispatcher.addItemWithoutReadInSession(ServiceDispatcher.java:189)
at com.splwg.base.api.businessObject.BusinessObjectProcessor.addBody(BusinessObjectProcessor.java:517)
at com.splwg.base.api.businessObject.BusinessObjectProcessor.addBody(BusinessObjectProcessor.java:74)
at com.splwg.base.support.schema.AbstractSchemaBasedDispatcher.addViaPageService(AbstractSchemaBasedDispatcher.java:55)
at com.splwg.base.api.businessObject.BusinessObjectProcessor.privateAdd(BusinessObjectProcessor.java:184)
at com.splwg.base.api.businessObject.BusinessObjectDispatcher$5.run(BusinessObjectDispatcher.java:669)
at com.splwg.base.api.businessObject.BusinessObjectDispatcher$JumpToFWRunner.run(BusinessObjectDispatcher.java:854)
at com.splwg.base.support.interception.SessionInterceptionManager.notifyGenericCallStackJump(SessionInterceptionManager.java:292)
at com.splwg.base.support.context.FrameworkSession.notifyGenericCallStackJump(FrameworkSession.java:2311)
at com.splwg.base.api.businessObject.BusinessObjectDispatcher.executeCallStackJump(BusinessObjectDispatcher.java:792)
at com.splwg.base.api.businessObject.BusinessObjectDispatcher.instanceAdd(BusinessObjectDispatcher.java:675)
at com.splwg.base.api.businessObject.BusinessObjectDispatcher.execute(BusinessObjectDispatcher.java:330)
at com.splwg.base.api.businessObject.BusinessObjectDispatcher.execute(BusinessObjectDispatcher.java:296)
at com.splwg.base.domain.integration.OutboundMessageDispatcher.change(OutboundMessageDispatcher.java:62)
at com.splwg.base.support.pagemaintenance.AbstractPageMaintenance.changeItem(AbstractPageMaintenance.java:136)
at com.splwg.base.support.service.JavaPageChangeService.change(JavaPageChangeService.java:36)
at com.splwg.base.support.service.PageChangeService.privateChange(PageChangeService.java:115)
at com.splwg.base.support.service.PageChangeService.privateExecute(PageChangeService.java:83)
at com.splwg.base.support.service.PageChangeService.execute(PageChangeService.java:33)
at com.splwg.base.api.service.ServiceDispatcher.changeItemInSession(ServiceDispatcher.java:348)
at com.splwg.base.api.businessService.BusinessServiceProcessor.changePage(BusinessServiceProcessor.java:199)
at com.splwg.base.api.businessService.BusinessServiceProcessor.executePage(BusinessServiceProcessor.java:148)
at com.splwg.base.api.businessService.BusinessServiceProcessor.instanceExecuteAsFW(BusinessServiceProcessor.java:108)
at com.splwg.base.api.businessService.BusinessServiceDispatcher$2.run(BusinessServiceDispatcher.java:92)
at com.splwg.base.api.businessService.BusinessServiceDispatcher$JumpToFWRunner.run(BusinessServiceDispatcher.java:125)
at com.splwg.base.support.interception.SessionInterceptionManager.notifyGenericCallStackJump(SessionInterceptionManager.java:292)
at com.splwg.base.support.context.FrameworkSession.notifyGenericCallStackJump(FrameworkSession.java:2311)
at com.splwg.base.api.businessService.BusinessServiceDispatcher.executeCallStackJump(BusinessServiceDispatcher.java:110)
at com.splwg.base.api.businessService.BusinessServiceDispatcher.instanceExecute(BusinessServiceDispatcher.java:98)
at com.splwg.base.api.businessService.BusinessServiceDispatcher.execute(BusinessServiceDispatcher.java:47)
at com.splwg.base.support.scripting.actions.InvokeBS.privateInvokeViaDom4J(InvokeBS.java:33)
at com.splwg.base.support.scripting.actions.AbstractInvoke.privateInvokeViaDom(AbstractInvoke.java:91)
at com.splwg.base.support.scripting.actions.AbstractInvoke.privateInvoke(AbstractInvoke.java:83)
at com.splwg.base.support.scripting.actions.Action.invoke(Action.java:54)
at com.splwg.base.support.scripting.InvocationContext.invokeAction(InvocationContext.java:73)
at com.splwg.base.support.scripting.ScriptTreeWalker.evaluate(ScriptTreeWalker.java:27)
at com.splwg.base.support.scripting.InvocationContext.executeAST(InvocationContext.java:170)
at com.splwg.base.support.scripting.actions.StructuredAction.executeStatementBlock(StructuredAction.java:34)
at com.splwg.base.support.scripting.actions.EditData.privateInvoke(EditData.java:22)
at com.splwg.base.support.scripting.actions.Action.invoke(Action.java:54)
at com.splwg.base.support.scripting.InvocationContext.invokeAction(InvocationContext.java:73)
at com.splwg.base.support.scripting.ScriptTreeWalker.evaluate(ScriptTreeWalker.java:27)
at com.splwg.base.support.scripting.ScriptTreeWalker.evaluate(ScriptTreeWalker.java:22)
at com.splwg.base.support.scripting.InvocationContext.executeAST(InvocationContext.java:170)
at com.splwg.base.support.scripting.InvocableScript.invoke(InvocableScript.java:372)
at com.splwg.base.api.serviceScript.ServiceScriptDispatcher.privateInvoke(ServiceScriptDispatcher.java:98)
at com.splwg.base.api.serviceScript.ServiceScriptDispatcher.access$000(ServiceScriptDispatcher.java:25)
at com.splwg.base.api.serviceScript.ServiceScriptDispatcher$1.run(ServiceScriptDispatcher.java:53)
at com.splwg.base.api.serviceScript.ServiceScriptDispatcher$JumpToFWRunner.run(ServiceScriptDispatcher.java:173)
at com.splwg.base.support.interception.SessionInterceptionManager.notifyGenericCallStackJump(SessionInterceptionManager.java:292)
at com.splwg.base.support.context.FrameworkSession.notifyGenericCallStackJump(FrameworkSession.java:2311)
at com.splwg.base.api.serviceScript.ServiceScriptDispatcher.executeCallStackJump(ServiceScriptDispatcher.java:159)
at com.splwg.base.api.serviceScript.ServiceScriptDispatcher.invoke(ServiceScriptDispatcher.java:57)
at com.splwg.base.api.serviceScript.ServiceScriptDispatcher.invoke(ServiceScriptDispatcher.java:41)
at com.splwg.base.api.serviceScript.ServiceScriptDispatcher.invoke(ServiceScriptDispatcher.java:36)
at com.splwg.ejb.service.impl.ServiceBean$13.compute(ServiceBean.java:334)
at com.splwg.ejb.service.impl.ServiceBean$13.compute(ServiceBean.java:330)
at com.splwg.ejb.service.impl.ServiceBeanSessionHelper$1$1.execute(ServiceBeanSessionHelper.java:34)
at com.splwg.base.support.context.SessionExecutable.doInNewSession(SessionExecutable.java:65)
at com.splwg.base.support.service.ServiceReplayExecuter.execute(ServiceReplayExecuter.java:120)
at com.splwg.base.support.service.ServiceReplayExecuter.executeInAppropriateSession(ServiceReplayExecuter.java:114)
at com.splwg.base.support.service.ServiceReplayExecuter.executeWithReplay(ServiceReplayExecuter.java:64)
at com.splwg.ejb.service.impl.ServiceBeanSessionHelper$1.compute(ServiceBeanSessionHelper.java:40)
at com.splwg.ejb.service.impl.AbstractServiceBeanInvocationHelper.computeWithTranslatedExceptions(AbstractServiceBeanInvocationHelper.java:25)
at com.splwg.ejb.service.impl.ServiceBeanInvocationHelper.execute(ServiceBeanInvocationHelper.java:12)
at com.splwg.ejb.service.impl.ServiceBeanSessionHelper.executeInNewSession(ServiceBeanSessionHelper.java:27)
at com.splwg.ejb.service.impl.ServiceBean.executeSS(ServiceBean.java:338)
at com.splwg.ejb.service.impl.SPLServiceBean_8o7vtd_ServiceImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:34)
at com.splwg.ejb.service.impl.SPLServiceBean_8o7vtd_ServiceImpl.executeSS(Unknown Source)
at com.splwg.ejb.service.impl.SPLServiceBean_8o7vtd_ServiceImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.ServerRequest.sendReceive(ServerRequest.java:226)
at weblogic.rmi.cluster.ClusterableRemoteRef.invoke(ClusterableRemoteRef.java:474)
at weblogic.rmi.cluster.ClusterableRemoteRef.invoke(ClusterableRemoteRef.java:285)
at com.splwg.ejb.service.impl.SPLServiceBean_8o7vtd_ServiceImpl_12130_WLStub.executeSS(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at weblogic.ejb.container.internal.RemoteBusinessIntfProxy.invoke(RemoteBusinessIntfProxy.java:84)
at com.sun.proxy.$Proxy92.executeSS(Unknown Source)
at com.splwg.serviceclient.RemoteServiceDispatcher$13.executeService(RemoteServiceDispatcher.java:201)
at com.splwg.serviceclient.RemoteServiceDispatcher$13.executeService(RemoteServiceDispatcher.java:198)
at com.splwg.serviceclient.RemoteXMLBasedServiceDispatcherHelper.doIt(RemoteXMLBasedServiceDispatcherHelper.java:19)
at com.splwg.serviceclient.RemoteServiceDispatcher.executeSS(RemoteServiceDispatcher.java:198)
at com.splwg.base.web.userMap.ServiceScriptDataObject.invoke(ServiceScriptDataObject.java:19)
at com.splwg.base.web.userMap.ZoneMapHelper.retrieveData(ZoneMapHelper.java:170)
at com.splwg.base.web.userMap.AbstractUiMapHelper.createUiMap(AbstractUiMapHelper.java:71)
at com.splwg.base.web.userMap.ZoneMapHelper.createHtmlMap(ZoneMapHelper.java:112)
at com.splwg.base.web.userMap.ZoneMap.getHtmlMapResult(ZoneMap.java:15)
at com.splwg.base.web.userMap.AbstractUiMapServlet.doPost(AbstractUiMapServlet.java:39)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:751)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:346)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:25)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.splwg.base.web.services.RequestContextFilter.doFilter(RequestContextFilter.java:64)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.splwg.base.web.services.HeaderSecurityFilter.doFilter(HeaderSecurityFilter.java:41)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.splwg.base.web.utility.DoctypeReplaceFilter.doFilter(DoctypeReplaceFilter.java:44)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.splwg.base.web.services.SecurityFilter.forwardRequest(SecurityFilter.java:91)
at com.splwg.base.web.services.SecurityFilter.doFilter(SecurityFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.splwg.base.web.utility.SessionTimeOutFilter.doFilter(SessionTimeOutFilter.java:49)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at com.splwg.base.web.utility.CompressionFilter.doFilter(CompressionFilter.java:46)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:79)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3436)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3402)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:57)
at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2285)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2201)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1572)
at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:255)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:311)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:263)

 

 

Cause

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