Generic Handshake Errors For The EAC Agent - How To Debug (Doc ID 2200713.1)

Last updated on DECEMBER 07, 2016

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.2 and later
Information in this document applies to any platform.

Goal

This documents provides information on how to debug generic handshake errors between the EAC Agent and the Dgraph, to identify the root cause of the issue on the EAC side.

Examples of handshake errors visible in the logs:

Solution

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