Unable To Check In New Rules from Global Rules Explorer of Rules Palette - Affects CopyBooks and Functions (Doc ID 2201131.1)

Last updated on NOVEMBER 05, 2016

Applies to:

Oracle Insurance Rules Palette - Version 10.2.0.0 and later
Information in this document applies to any platform.

Symptoms


Problem Description
Users report they cannot create new Copybooks or Functions through Rules Palette in the Global Explorer.
Existing Copybooks and Functions can be modified, but the Palette does not respond when attempting to create new rules.

The following errors/warnings are found in the log file, messages.log
Error



Steps to Reproduce
1. Issue is specific to client environment.
2. Using a database backup from the environment, attempt to create a new Copybook or Function

Changes

 

Cause

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