Unable To See .PNG Picture Once Printed To PDF (Doc ID 2201231.1)

Last updated on NOVEMBER 09, 2016

Applies to:

Primavera P6 Professional Project Management - Version 8.0 to 8.3 [Release 8.0 to 8.3]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Unable to see .png logo once printed to .pdf

EXPECTED BEHAVIOR
-----------------------
.png picture should be printed in PDF.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login P6 Client.
2. Print Preview, Page Setup.
3. Add a .png file in header or footer.
4. Print to PDF.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to see .png logo once printed to .pdf.

Cause

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