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News Feed Customization for Status of Payment In Billing Care is Not working (Doc ID 2202054.1)

Last updated on APRIL 23, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.15.0 version, Customer Care

The user has customized News Feed message to show "Open:", "Closed:", and "Payment reversed:" prefixed to the message string in case of payments.

For example:


EXPECTED BEHAVIOR
-----------------------
e.g.
Closed:
Open:

ACTUAL BEHAVIOR
-----------------------
e.g.
Allocated Closed :
Allocated Open:


Cause

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In this Document
Symptoms
Cause
Solution
References


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