Total Is Not Updated With Entered Value in '1 Cent' Field on Count Reconcile Detail Screen (Doc ID 2202180.1)

Last updated on NOVEMBER 14, 2016

Applies to:

Oracle Retail Back Office - Version 13.4.8 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Back Office (BO) 13.4.8, Total is not updated with value entered in '1 Cent' field on Count Reconcile Detail screen from Back Office.


Steps to Reproduce:

Pre-Condition:
  Close an open till from POS. Do not reconcile till from POS.

Steps:
  1. Log on to BO
  2. Click on Store Ops >> Till >> Reconcile
  3. Enter Reg ID >> Enter Till ID >> Click on Next >> Enter Float Amount >> Click on Next.
  4. On 'Count Reconcile Detail' screen click on Cash link.
  5. 'Count Reconcile Detail' screen is displayed.
  6. Enter Value in '1 Cent' field and click on Refresh Total

Actual: Total is not updated with entered value in 1 Cent.
Expected: Total should be updated.

Cause

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