Unable To Open The PCG Form Rule Form - Facing The 'ORA-01403: No Data Found' Error

(Doc ID 2202296.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Preventive Controls Governor - Version 7.3.1 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.1 version, Form Rules

When trying to open PCG Form Rule using GRC controls responsibility,
the following error occurs.

ERROR
-----------------------
ORA-01403: no data found

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Logi to EBS application and change the responsibility to GRC Controls.
2. Try to open Form Rules form.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the form.

Cause

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