OPA 12 - Siebel : Can't Submit Result To Siebel (Doc ID 2202761.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle Policy Automation - Version 10.4.4.21.0 and later
Information in this document applies to any platform.

Symptoms

Customer is having issues with OPA 12 not able submit result to Siebel 15.7 Version.

Repro Steps:

1. Create an OPA interview call from SIEBEL.
2. Copied "OPA Interview Service Main Workflow". Change xmltag and IO/IC.
3. In "OPA Process Submit Data", step "Transform Submit Data to IO" is the issue.
4. In log file, step's output provide none primaryIC lines.

Found that the file used at step "Transform Submit Data to IO" is wrong.

After changing the following in OPAMsgToSiebelMsgForSubmit.xsl:
xsl:for-each select="//tables/table[@name=$PrimaryICName]/row"
to
xsl:for-each select="//tables/table[@name=$PrimaryICXMLTag]/row"

Upsert starting working correctly. Needs to be investigated and / or fixed in higher versions.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms