MCP Is Allowing 0 Readings on MWM v2.1.0.6

(Doc ID 2202769.1)

Last updated on NOVEMBER 14, 2016

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.1.0.6 to 2.1.0.6 [Release 2.1]
Information in this document applies to any platform.

Symptoms

On : 2.1.0.6 version, System Wide

ACTUAL BEHAVIOR
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MCP is allowing 0 readings

The MCP is allowing '0' value meter readings on FA's. This in turn sends a 0 to CCB and MDM. MDM is then regarding this as a meter turn and causing to-dos and billing issues. MCP functionality should only allow 0 readsing when applicable and should have an option for Reading Not Applicable.

For example: technician goes to the location and can't get a reading (meter is inside) does not want to postpone or cancel because he wants to complete as the FA is not going to get done. Only way currently is to put 0 in the meter reading. needs to have a meter reading N/A selection.

Changes

 

Cause

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