Demantra R12 SSO Using OAM with EBS Displays Demantra Login Page (Doc ID 2203473.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Using Oracle Demantra Demand Management / Security
On 12.2.5.1 in Production where
Demantra 12.2.5 is integrated with EBS 12.2.5., 
OAM 11g is in place for EBS SSO and
now also for Demantra,

The EBS navigation link to Demand Management Workbench
launches the Demantra App via the Webgate
but presents the Demantra Login page instead of the Workbench application.

Both EBS and Demantra were SSO enabled with OAM 11g before the upgrade.
EBS was using EBS AccessGate.
Demantra was using OSSO Agent.

Documentation referenced for integration setup:
Oracle Demantra Demand Management to EBS Integration
From <https://docs.oracle.com/cd/E26401_01/doc.122/e41575/T620564T624500.htm>

Single Sign-on Setup for Demantra Using the Oracle Access Manager (OAM) 11g
From <https://docs.oracle.com/cd/E26401_01/doc.122/e41575/T620564T624500.htm>

Installing and Configuring Oracle HTTP Server 11g Webgate for Oracle Access Manager
From <https://docs.oracle.com/cd/E27559_01/install.1112/e27301/webgate.htm#INOAM75755>


EXPECTED BEHAVIOR
-----------------------------------
Expect that the Demantra will not prompt for login after the above SSO integrations

-- Steps To Reproduce:

Customer states the issue can be reproduced at will at customer site with the following steps:
1. Perform
Oracle Demantra Demand Management to EBS Integration
From <https://docs.oracle.com/cd/E26401_01/doc.122/e41575/T620564T624500.htm>

Single Sign-on Setup for Demantra Using the Oracle Access Manager (OAM) 11g
From <https://docs.oracle.com/cd/E26401_01/doc.122/e41575/T620564T624500.htm>

Installing and Configuring Oracle HTTP Server 11g Webgate for Oracle Access Manager
From <https://docs.oracle.com/cd/E27559_01/install.1112/e27301/webgate.htm#INOAM75755>

2. Use EBS navigation link to Demand Management Workbench to launch the Demantra App

3. Observe that the Demantra login page is displayed instead of the Collaborator Workbench.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms