When Attempting to Importing Records Into Production Getting Error, "Source system (Training) not valid" (Doc ID 2203572.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Agile Product Lifecycle Management for Process - Version 5.0.0 and later
Information in this document applies to any platform.

Symptoms


Getting an error while importing records into production from Training
 

ERROR
-----------------------
Failed to import test.exp () from Source (Training) to Target (Production)
Xeno.Prodika.Services.DataExchange.DexException: Source system (Training) not valid
  at Xeno.Prodika.ExportImport.DataExchangeHelper.Import(String targetSystem, DataExchangeContext dexContext)
  at Xeno.Prodika.ExportImport.DataExchange.ImportRequestProcessor.ProcessRequest(IApplicationManager applicationManager, IImportRequestQueue request)


Also, one new error appeared once and then the other same error kept coming up repeatedly.


Object reference not set to an instance of an object.
  at Xeno.Prodika.XenoDoc.DRL.WSBasedDrlAttachmentDocument.get_PKID()
  at Xeno.Prodika.XenoDoc.Handlers.DRL.DrlWebServiceBlobHandler.LoadBlob(IXDocument xdoc, Stream readableBlobStream)
  at Xeno.Prodika.XenoDoc.BaseLibraryManager.LoadBlob(IXDocument xdoc, Stream readableBlobStream)
  at Xeno.Prodika.XenoDoc.DRL.WSBasedDrlAttachmentDocument.GetBlobAsStream()
  at Xeno.Prodika.ExportImport.DataExchange.ImportRequestProcessor.ProcessRequest(IApplicationManager applicationManager, IImportRequestQueue request)

Failed to import test.exp (Testing -4 (Node A)) from Source (Training) to Target (Production)
Xeno.Prodika.Services.DataExchange.DexException: Source system (Training) not valid
  at Xeno.Prodika.ExportImport.DataExchangeHelper.Import(String targetSystem, DataExchangeContext dexContext)
  at Xeno.Prodika.ExportImport.DataExchange.ImportRequestProcessor.ProcessRequest(IApplicationManager applicationManager, IImportRequestQueue request)


STEPS TO REPRODUCE:

1. Generate a token from target environment (Production).
2. Upload token into source environment (Training).
3. Export the file from source environment (Training).
4. Upload the export into target environment (Production).
5. Email is received stating that the import has failed.

Changes

 

Cause

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