The Script set_media.sh Fails to Update Media in Workbench.

(Doc ID 2203613.1)

Last updated on DECEMBER 13, 2016

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.1 and later
Information in this document applies to any platform.

Symptoms

On an Oracle Commerce 11.1 Guided Search application, running set_media.sh fails to update media in workbench.

An error occurs, and is logged in the IFCR.log file.

ERROR

-----------------------

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Migrate an application from a previous version of Endeca to Endeca Guided Search 11.1
2. Execute set_media.sh. The first time it will be succesuful
3. Execute set_media.sh again, after a random time interval.
4. Check the ifcr log for errors

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms