System Did Not Come Online Until Not Required Service Started (Doc ID 2204064.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Utilities Network Management System - Version 1.12.0.3 to 2.3.0.0.0 [Release 1.12 to 2.3]
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 2.3.0.0.0 [Release 1.12 to 2.3]
Information in this document applies to any platform.

Symptoms

Restarted DDService and MBService.
However the system didn't come online until not required service MBService started. SMService had been restarted to ensure that it had the correct parameters.
smsReport will still display CRITICAL. Also, the java console log will keep writing GatewayUnavailable.

Attempting to click okay on the System Offline dialog and perform work results in another error indicating "One or more of the NMS Services are down. Please contact your administrator."

Changes

 

Cause

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