CDR Got Suspended for Old Telephone Number for the Previous Active Period (Doc ID 2204285.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.2.0.8.0 and later
Information in this document applies to any platform.

Symptoms

When trying to create usage for old TN (Telephone Number) with old TN active period, the usage got suspended with error code as 60018.

Example:
-> Account Number: 52142320, Old TN: 75644560, New TN:75640453
-> Change TN happened on 01-Sep-2016 from 75644560 to 75640453 (by invoking PCM_OP_CUST_UPDATE_SERVICES).
-> Created usage for 75644560 on 30-08-2016-05:00:00 where the TN was still active.
-> CDR got suspended stating the TN is not present in the identity Repository.

Error:



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms