The Count Summary Value Is Calculated Incorrectly For Price Override On Non-Retrieved Returns (Doc ID 2204405.1)

Last updated on NOVEMBER 21, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS) ,the Count Summary value is calculated incorrectly after performing price override for item when returning with no receipt .

Steps to Reproduce :

1. Print a Till , Register and Store Summary Report for current business date . Note the Price Overrides count is 1 under the Count Summary section.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms