"You Saved" Missing On Receipts For Sale Of Item Not On File (Doc ID 2204409.1)

Last updated on NOVEMBER 21, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

"You Saved" missing on receipts when Item is not on file and entered from "Item Not Found" screen in ORPOS.

Steps to Reproduce :

1. Scan item on POS.
2. It would display the dialog (Search Webstore) as item not found in the store inventory. Press Cancel button and it would come to "Item Not Found" Page.
3. Enter info for the item with price say $10.
4. Scan a txn level coupon say N17 which gives 10% discount.
5. Finish the txn.

Actual result:- Receipt shows the Total Discount as $1.00 but the "You saved" message is missing here.

Changes

 

Cause

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