Unable To Generate Multiple Bills In Pending State (Doc ID 2204674.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.1.0 and later
Information in this document applies to any platform.

Goal

When trying to generate multiple bill in pending without Freezing the previous bill, the below error message is presented:

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A Bill in Pending status already exists for this Account.

An Account may have one and only one Bill that is currently in Pending status. This Account already has one such Bill, and another may not be added.


If you need support please supply the following info to system support:

Message number: 6, 16701
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Solution

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