Cross Border Returns Are Allowed for Non Ranged Items

(Doc ID 2204766.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.1.2 and later
Information in this document applies to any platform.

Goal

In a case where the item is not ranged in the store, ORPOS allows a return; but in this case, the system uses the price from the receipt with local currency.

Why does ORPOS not secure/prevent this kind of cross-country return?
 

Solution

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