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Billing Care: Multiple Suspense Account Management (Doc ID 2205207.1)

Last updated on MARCH 11, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On : version, Customer Care

Here are the business requirements:
Billing Care should be able to display suspense payments that are associated to different suspense accounts. BRM currently has the ability to route the suspense payments based on a custom policy into one among the multiple different suspense accounts. But Billing Care functionality able to handle the View/allocation/reversal and other different operations on the suspense payments that do not belong to USD currency.

Billing care should be able to list all the available suspense payments that are associated with different accounts in the same list view.

Billing care should be able to filter the list based on currency.
Currency display in the filter should be ISO code rather than like "Great britain sterling" " Australian Dollar" etc. It should be USD/A$/GBP/EUR
When a particular account is searched for the payment to be allocated, the account search should indicate the currency of the account also. Currently it shows the Balance without any currency symbol.




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