Email Display Problem In Convergence (Doc ID 2206307.1)

Last updated on JUNE 29, 2017

Applies to:

Oracle Communications Convergence - Version 3.0 to 3.0.1 [Release 3.0]
Information in this document applies to any platform.

Symptoms

Object:
Convergence 3.0.0.1.0-3.0.1.3.0 (not tested on Convergence 2, but could be applicable) 

Defect:
Email is not displaying properly in Convergence.
Html formatted message is displayed incorrectly. Some of the formatting is missing.
The message is displayed properly in Thunderbird, but not in Convergence. Different browsers (Firefox, Chrome, Iexplore) show the same problem.

Changes

 N/A

Cause

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