Why Does User Need Both Workflow Manager And Enterprise User Roles To See Disabled Attachment Classification Rows (Doc ID 2206569.1)

Last updated on JULY 13, 2023

Applies to:

Goal

If a user has only the Workflow Manager role, they are not able to see the Classification rows of disabled attachment classifications in the Notes and Attachment section of a case.

Code Lists > Argus > Attachment Classification
Created Attachment Classification "Test Not Displayed" with Display = No

Prior to version 7.X, a user with only the Workflow Manager role could see the Notes and Attachment section of a case with disabled attachment classifications.

Has functionality changed?

 

Solution

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