Requirement Link Not Available in Left Sidebar Menu (Doc ID 2206583.1)

Last updated on NOVEMBER 29, 2016

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.4 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.4 version, User Interface

Actual Behavior
When searching for an existing policy, users are redirected to the policy overview screen.
On this screen, the link to the Requirements screen is not displayed on the left sidebar.

Clicking on another item (eg: Coverages), once the coverages page loads, the Requirements link now appears.

Expected Behavior
The Requirements link should be display in the Policy Overview screen.

Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Search for a Policy
2. Choose a policy - note the Requirements link is not present in the overview screen

Business Impact
The issue has the following business impact:
Due to this issue, users cannot get to the Requirements screen without first clicking on another tab.

Cause

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