EBS Full Download Not Running Thru Standard Booking And Shipment Collection (Doc ID 2207015.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 12.2.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5.1 version

ACTUAL BEHAVIOR
---------------
Ebs Full Download not running as part of the Standard Booking and Shipment Collection into Demantra

Customer is facing an issue in their environment since upgrading to 12.2.5 release.

Whilst running the standard booking and shipment history collections with the "Launch Download" parameter to Yes it does not run the EBS Full download workflow as it should.

The EP Load request completes normal without any issues, however the actual EBS workflow doesn't run.

They can manually run the EBS Full download workflow from the Demantra workflow manager. But the same does not get spawned from the Collect Shipment and Booking History


EXPECTED BEHAVIOR
-----------------------
When collect shipment and booking history is run with the option of Launch Download as Yes, it should spawn the EBS full download workflow in Demantra

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to VCP
2. Run the concurrent request collect shipment and booking history with the option of Launch Download as Yes

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the data does not get loaded to Demantra and hence planners cannot do their planning

Cause

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