RPAS FC: Export to Excel returns "Java.io.IO Exception. No Such File Or Directory" or "File is corrupt and cannot be opened"

(Doc ID 2207034.1)

Last updated on FEBRUARY 21, 2017

Applies to:

Oracle Retail Category Management Planning & Optimization - Version 15.0 and later
Oracle Retail Predictive Application Server - Version 15.0.1.4 and later
Information in this document applies to any platform.

Symptoms

Users get the following error when attempting to export to Excel using Chrome:

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms