OHMPI: "MDM-MI-SRM512: Could not retrieve potential duplicates: Transaction Rolledback" Error Message inside MIDM (Doc ID 2207673.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Healthcare Master Person Index - Version 3.0.0 to 3.0.0.3 [Release 3.0]
Information in this document applies to any platform.

Symptoms

OHMPI 3.0, you encounter the following intermittent error message:

MDM-MI-SRM512: Could not retrieve potential duplicates: Transaction Rolledback; nested exception is:
weblogic.transaction.internal.TimedOutException: Transaction timed out after 32 seconds
BEA1-6773C35F1B867F28EDB9

The summary area mentions the following:

Potential Duplicates (Last 24 Hours): 0
Assumed Matches (Last 24 Hours): 1000+

 

Navigation Path
-------------------
OHMPI --> Master Index Data Manager --> key in username/password --> go to the Dashboard tab --> immediately see this error message




Cause

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