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Fields Missing From Mobile Data Terminals Completion Screen After v2.1 to v2.3 Upgrade (Doc ID 2208270.1)

Last updated on OCTOBER 11, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 and later
Oracle Utilities Framework - Version 4.3.0.1.0 to 4.3.0.3.0 [Release 4.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.0.0 version, Mobile Communications Platform

ACTUAL BEHAVIOR
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Fields Missing from Mobile Data Terminals (MDT) Completion Screen after 2.3 Upgrade from 2.1.

The meter read fields are not appearing on the completion screen. As a result users are unable to complete the orders. Rather a message stating that meter reads are required appears. However, there is no place to enter them.

Changes

Cause

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