OPEN TASK FROM EMAIL COMBINATION ONLY IS NOT FUNCTIONING (Doc ID 2208450.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Predictive Trade Planning - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4.1 version, Email Tasks

ACTUAL BEHAVIOR
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The task URL which is received through an email assigned from the worksheet is not able to open showing that is loading .

EXPECTED BEHAVIOR
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Users should be able to open the worksheet using the URL they received through an email.

STEPS
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The issue can be reproduced at will with the following steps:
1. Open the email.
2. Click on the link assigned from the worksheet
3. The worksheet is showing that is loading, but it is not opening.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open the worksheets from the URL they received in emails. This is confusing the users as they are not able to use the email that received in order to complete demantra tasks.

Cause

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