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Unable To Display Inactive Usage Subscription (Doc ID 2208613.1)

Last updated on SEPTEMBER 15, 2022

Applies to:

Oracle Utilities Meter Data Management - Version 2.1.0.3 to 2.1.0.3 [Release 2.1]
Information in this document applies to any platform.

Symptoms

On Oracle Utilities Meter Data Management  2.1.0.3, when navigating to an Inactive Usage Subscription, MDM fails to display the Inactive Usage Subscription on the Usage Subscription portal.

Error Message

Seen in user debug log



Steps to Reproduce

  1. In UI go to Usage Subscription Query and Search by Usage Subscription Identifier.
  2. The Usage Subscription Result shows that it is inactive. Click on Usage Subscription Result to go to Usage Subscription screen
  3. On Usage Subscription screen the Usage Subscription zone does not show anything. It has the zone heading showing a minus sign indicating that it is expanded, but it is blank below that. No results are shown.

Cause

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In this Document
Symptoms
 Error Message
 

Steps to Reproduce
Cause
Solution
References


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