Tender Options Screen Is Displayed Instead Of Sell Item Screen (Doc ID 2209179.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service , Tender Options screen is displayed instead of Sell Item screen after selecting Esc button.

Steps to Reproduce:


1. Login to "POS F3"
2. Scan any item
3. Press "Tender F6"
4. Press "Escape"
5. Press "More F9" >> "Gift Card/Cert. F7"
6. Press "Escape" (even though the Escape function key is not enabled).
7. Notice that Tender Options screen is displayed

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms