If There is a [space] at The Beginning Of The "Address Line 1" Value in The Customer Address, User is Unable To Search The Customer By That Value
Last updated on DECEMBER 08, 2016
Applies to:Oracle Retail Central Office - Version 14.0.2 and later
Information in this document applies to any platform.
When there is a [space] at the beginning of the Address Line 1 value (e.g., [space]123 North Street), user is unable to retrieve the result upon searching by that value on Customer Search screen.
Steps to reproduce:
1. Login to Central Office. Select the Customer tab.
2. Click Add >> Select Customer Type as "Individual".
3. Under 'Mailing Address", enter below value.
Line 1: [Blank space] 123 San Jose
Enter data at all required fields.
4. Click Save button. And, click Enter on Customer Save confirmation screen
5. Click Search.
- Enter data at Address Line 1 as "[Blank space] 123 San Jose"
6. Click on Search button.
7. Notice that "There were no results matching the specific criteria" message displayed.
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