Amount Tag Displayed Instead Of Percent Tag on POSLog When The Item Contains Percent Disc (Doc ID 2209195.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.0.2 and later
Information in this document applies to any platform.

Symptoms

POSLog is generated with incorrect Discount information for Manual % Trans discount applied at the register.

Steps to reproduce the issue:
1. Login to POS.
2. Add an item.
3. Click on "Pricing F8" >> "Discount F4" >> " %Transaction F2"
4. Enter Discount percent to be applied (Ex: 30%), choose a reason code and press Next.
5. Tender the transaction.
6. Observe in the POSLog that the the discount is not shown for percent value.

Cause

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