How to Add Phase Information on Trouble Info Customers List
(Doc ID 2209250.1)
Last updated on APRIL 26, 2018
Applies to:Oracle Utilities Network Management System - Version 18.104.22.168 to 22.214.171.124.0 [Release 1.12 to 2.3]
Oracle Network Management for Utilities - DMS - Version 126.96.36.199 to 188.8.131.52.0 [Release 1.12 to 2.3]
Information in this document applies to any platform.
When operating a device to drop customers, it is not clear what specific customers are on a particular phase. There should be a clear way to determine what phase a customer is attached. Similar to the AMI Customer View of Trouble Info, the Customers List should also provide the phase of the customer's service device.
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