How to Add Phase Information on Trouble Info Customers List

(Doc ID 2209250.1)

Last updated on JANUARY 03, 2017

Applies to:

Oracle Utilities Network Management System - Version to [Release 1.12 to 2.3]
Oracle Network Management for Utilities - DMS - Version to [Release 1.12 to 2.3]
Information in this document applies to any platform.


When operating a device to drop customers, it is not clear  what specific customers are on a particular phase.  There should be a clear way to determine what phase a customer is attached.  Similar to the AMI Customer View of Trouble Info, the Customers List should also provide the phase of the customer's service device.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms