After Upgrading to Tracker 6.8.2.3, Tracker Crashes when trying to add the new URL's for SERFF (Doc ID 2209322.1)

Last updated on MAY 17, 2017

Applies to:

Oracle Insurance Compliance Forms Tracker - Version 6.8 and later
Information in this document applies to any platform.

Symptoms

Tracker 6.8.2.3 version, Tracker client

After upgrading to Tracker 6.8.2.3, Go to Admin > System Information > SERFF System Default to add the new URL's for SERFF, gives Tracker GUI Module Stopped Working Error message and shuts down Tracker

Changes

 

Cause

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