My Oracle Support Banner

Error in BI Publisher Log: "Scheduler is not started" And Scheduled Reports Do Not Send / No Notifications Are Sent From P6 (Doc ID 2210264.1)

Last updated on APRIL 06, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to use scheduled report jobs, they do not run and no notifications are sent. Reviewing the BI Publisher logs and testing the scheduler, the following errors occur:

BI Publisher log errors:

Scheduler Configuration screen, "test connection" result:
"Error: JMS test failed. Access denied to resource: type=, application=BipJmsResource, destinationType=queue, resource=BIP.Burst.Job.Q, action=browse"

The issue can be reproduced at will with the following steps:

  1. Create scheduled report jobs from P6 Web
  2. Test 'Scheduler Configuration' in BI Publisher
    1. Login to BI Publisher with a user that has Administrator rights
    2. Go into the Administration link in the upper right
    3. Under System Maintenance > Scheduler Configuration, click "test connection"




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.