Scheduled Reports Do Not Send and No Notifications Are Sent (Doc ID 2210264.1)

Last updated on DECEMBER 06, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to use scheduled report jobs, they do not run and no notifications are sent. Reviewing the BI Publisher logs and testing the scheduler, the following errors occur:

ERRORS:
BI Publisher log errors:

Scheduler Configuration screen, "test connection" result:
"Error: JMS test failed. Access denied to resource: type=, application=BipJmsResource, destinationType=queue, resource=BIP.Burst.Job.Q, action=browse"

STEPS:
The issue can be reproduced at will with the following steps:

  1. Create scheduled report jobs from P6 Web
  2. Test 'Scheduler Configuration' in BI Publisher
    1. Login to BI Publisher with a user that has Administrator rights
    2. Go into the Administration link in the upper right
    3. Under System Maintenance > Scheduler Configuration, click "test connection"

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms