Unable to Resolve Discrepancy for Second Receipt With Same 'RCA' as Reason Code
Last updated on MARCH 31, 2017
Applies to:Oracle Retail Invoice Matching - Version 15.0.1 to 15.0.1 [Release 15.0]
Information in this document applies to any platform.
Unable to Resolve Discrepancy for Second Receipt with same RCA as Reason Code.
Steps To Recreate:
1.Create an Purchase Order(PO) for Store location.
2.PO has Item A, Quantity:12, Unit Cost:45 USD.
3.Create & Receive First shipment X in Store with Quantity 6.
4.Create the Invoice for first shipment as shown below:
Total Cost on Invoice: 240
Unit Cost:40 USD
5.Resolve the discrepancy with RCA as reason code.
6.Create & Receive Second shipment Y in Store with Quantity 6.
7.Create the Invoice for second shipment as shown below:
Total Cost on Invoice: 270
Unit Cost:45 USD
8.Try to Resolve the discrepancy with RCA as reason code.
9.Unable to resolve it.Empty screen shows and yet the Invoice is Ready for Match only.
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