Dynamic Workflow Configuration - Workflow State Timer not displayed (Doc ID 2210638.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Argus Safety - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

The Workflow State timer (first set of traffic lights - day/time) is not displayed.  Only the timer for the complete workflow state (second set of traffic lights - days/time) is displayed.  

Steps:

1. Configure the workflow rules for the units and preferred state.
2. Create a case and verify in case_master that the due date is populated for the case.
3.open the case and verify that the workflow state timer is not displayed.

Cause

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