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Failed Summarization Scheduled Service Job Stuck in Delegated State in P6 (Doc ID 2210646.1)

Last updated on DECEMBER 03, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.2.6.0 and later
Information in this document applies to any platform.

Symptoms

When right-clicking on a failed scheduled Summarization job and choosing Run Service, the status remains as DELEGATED and the job does not complete.

The issue can be reproduced at will with the following steps:

  1. Right-click on a failed summarization scheduled service.
  2. Choose Run Service.
  3. Observe the status changes to Delegated and does not run.

Changes

 

Cause

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