Failed Summarization Scheduled Service Job Stuck in Delegated State (Doc ID 2210646.1)

Last updated on DECEMBER 13, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.2.6.0 and later
Information in this document applies to any platform.

Symptoms

When right-clicking on a failed scheduled Summarization job and choosing 'Run Service', the status remains as DELEGATED and does not complete.


The issue can be reproduced at will with the following steps:

1.  Right-click on a failed summarization scheduled service.

2.  Choose 'run service'.

3.  Observe the status changes to Delegated and does not run.


Due to this issue, the user cannot revive a failed summarization scheduled service.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms