Failed Summarization Scheduled Service Job Stuck in Delegated State in P6

(Doc ID 2210646.1)

Last updated on MARCH 21, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.2.6.0 and later
Information in this document applies to any platform.

Symptoms

When right-clicking on a failed scheduled Summarization job and choosing 'Run Service', the status remains as DELEGATED and does not complete.

The issue can be reproduced at will with the following steps:

  1. Right-click on a failed summarization scheduled service.
  2. Choose 'run service'.
  3. Observe the status changes to Delegated and does not run.

Due to this issue, the user cannot revive a failed summarization scheduled service and the user cannot summarize the project(s) using the service.

Changes

 

Cause

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