Emergency Pick-up FAs Not Selecting Correct Time Window

(Doc ID 2210677.1)

Last updated on DECEMBER 05, 2016

Applies to:

Oracle Utilities Mobile Workforce Management - Version and later
Information in this document applies to any platform.


Pick up Field Activities are not adhering to the configuration of the task type. An  emergency Field Activity was created as a pick-up. Rather than bringing the "complete within 1 hr" time window from the task type, the pick-up Field Activity has a time window of "Creation time until 12am".




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms