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Emergency Pick-up FAs Not Selecting Correct Time Window (Doc ID 2210677.1)

Last updated on OCTOBER 03, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.13 to 2.3.0.0.0 [Release 2.2 to 2.3]
Information in this document applies to any platform.

Symptoms



Pick up Field Activities are not adhering to the configuration of the task type. An  emergency Field Activity was created as a pick-up. Rather than bringing the "complete within 1 hr" time window from the task type, the pick-up Field Activity has a time window of "Creation time until 12am".

Changes

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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