Emergency Pick-up FAs Not Selecting Correct Time Window
(Doc ID 2210677.1)
Last updated on MARCH 26, 2019
Applies to:
Oracle Utilities Mobile Workforce Management - Version 2.2.0.3.8 and laterInformation in this document applies to any platform.
Symptoms
Pick up Field Activities are not adhering to the configuration of the task type. An emergency Field Activity was created as a pick-up. Rather than bringing the "complete within 1 hr" time window from the task type, the pick-up Field Activity has a time window of "Creation time until 12am".
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |